Glossary

  • SAM – Serviceable Available Market

    The part of TAM you can realistically serve.

  • Share of Wallet

    The percentage of a customer's total spending that goes to one supplier or brand.

  • SOM – Serviceable Obtainable Market

    The part of SAM you can realistically capture.

  • Supply Chain

    The complete network involved in producing and delivering a product.

  • Supply Shortage

    A situation where there is not enough supply to meet demand.